Healthwatch Coventry

Information and Communications Officer 

Employed by:  Voluntary Action Coventry

Reports to:  Healthwatch Chief Officer

Hours:  37 hours per week (Generally office hours, with some evening and/or weekend work, for which time off in lieu will be given)

Salary:  NJC scale pt. 21 £25,801 per annum. 

NB: the current funding agreement for the delivery of Healthwatch by VAC runs to 31 July 2023, however the function of local Healthwatch is ongoing.

Location:  Office/home based with some time in health and social care and community settings

Closing date:  10am Monday 17 August 2020

Interviews date:  Interviews will take place on Monday 7th September 2020.


To support people to get the information they need by answering questions about NHS and social care from the public. To help to gather local peoples’ views of health and social care by leading our external communications including our social media channels and promotional campaigns. You will be an excellent communicator with strong call handling abilities. Skills in marshalling and writing information for different uses; making information easy to understand and writing campaign messages that will get people involved are also essential. You will have empathy for others, plus listening and problem-solving skills.

Please download the job application pack below and  return by either email or via post.  Please note we do NOT accept CVs, only a VAC completed application form.