National Quality Accreditation

Volunteer Centre Quality Accreditation (VCQA) is the quality mark for Volunteer Centres (and other organisations providing Volunteer Centre functions). Accreditation provides assurance to commissioners and funders, as well as members of the public and volunteer involving organisations, that the Volunteer Centre is providing a high quality and effective service. Established in 2001, the VCQA Standard has been achieved by over 90% of Volunteer Centres.

The Standard covers the five core functions of a Volunteer Centre’s work:  

  • Strategic Development of Volunteering
  • Good Practice Development
  • Developing Volunteering Opportunities
  • Voice of Volunteering
  • Brokerage

Voluntary Action Coventry has achieved the VCQA Standard since it was launched in 2001.