ACEVO have produced, as part of the Capacity Builders Improving support work stream on income generation, a new online tool to enable you to evaluate whether or not your internal support services are working effectively.

Such services may be known as core costs, overheads, infrastructure or ‘back office' and usually cover finance, fundraising, management and human resources.

The ‘capacity manager' tool is described as going beyond the usual ‘health checks' by asking organisations to consider whether a policy is followed and how effective it is. To access the tool click on www.capacitymanager.org.uk